Umbria Hub manages the eCommerce shipping stage from the prepared parcel to delivery: labelling, courier handover, tracking and exception handling according to the agreed conditions. When the requirement also includes coordination of warehousing, orders, fulfillment and returns, explore our complete eCommerce logistics management. To understand how weight and volume affect the rate band, read our guide to volumetric weight for shipments; to assess destinations and shipping frequency, request a tailored quote.
Delivery in 24–48 working hours
Network of selected express couriers covering the entire national territory with fast and reliable deliveries.
Negotiated rates
The aggregated volumes of all our clients allow us to obtain prices typically reserved for large shippers, even for small eCommerce businesses.
Real-time tracking
Your customer always knows where their parcel is thanks to automatic tracking notifications sent at every status update.
The service
eCommerce shipping optimised for your business
The shipping stage begins when the order has been prepared and the parcel contains the information needed for labelling and handover. Receiving, locations, picking and packing are covered on the eCommerce warehouse page.
The courier and transport service are assessed according to the destination, parcel characteristics and applicable conditions. Transport time starts at carrier handover and remains separate from the time required to prepare the order.
Tracking makes the statuses communicated by the carrier available. Depot holds, failed attempts, delays and other events are handled through the agreed workflow, keeping clear which information depends on the carrier.
When the relationship includes a wider scope of activities, responsibilities, SLAs and exceptions, the 3PL logistics for eCommerce page explains how logistics outsourcing is governed.
Want to assess shipping costs and conditions?
Request a free analysis: we review volumes, destinations, weight, dimensions and shipping frequency.
Request free analysisHow it works
How we manage your shipments every day
Each shipment follows the agreed workflow from parcel checks to delivery or exception handling:
- 📋 Parcel check — required data checked before courier handover
- 🏷️ Labelling — label generated for the configured transport service
- 🚚 Courier collection — handover with scanning and tracking registration
- 📍 Monitoring — progress, delivery and anomalies follow the carrier's information
Preparation time and transport time remain separate: transport begins when the parcel is handed to the courier.
Shipping data
Labels, tracking and updates connected to the store
The configuration defines the data needed to generate labels and return tracking and carrier statuses. Compatibility, events and data flows are checked before activation.
Check integrations for shipping →Why choose Umbria Hub eCommerce shipping
Preparation for handover
Recipient data, parcel characteristics and the label are checked before the parcel passes to the courier.
Transport service
Courier and service are assessed according to destination, parcel and the conditions applicable to the shipment.
Shipment tracking
Statuses made available by the carrier are associated with the shipment and returned through the configured workflow.
Updates to the store
Compatibility, events and shipping data exchanged with the platform are verified during onboarding.
Exception handling
Delays, failed attempts, depot holds and damage follow the agreed procedure and the carrier's conditions.
Reviewing deliveries and issues
Available reporting helps distinguish completed deliveries, anomalous events and aspects that need review.
Want to review your shipping workflow?
Destinations, parcel characteristics, frequency, tracking and exception handling are the information to start from.
FAQ
FAQ — eCommerce Shipping
The most frequently asked questions about our eCommerce shipping service.
Ready to grow
without limits?
Tell us about your logistics needs. We will get back to you within 24 hours with a tailored proposal.